Company:

M.A.S. Egypt was founded in 1990 as a successful computer sales and service
center with a capital of 20,000 L.E, in year 2010 it reaches a capital of 40
Millions L.E.

MAS have established a strong reputation in the market with its service support. It i a
major distributor for full range of HP Products, which improves the productivity of
computer systems.

M.A.S. Egypt has warehousing facilities and offers fulfillment, technical support and product management services to a number of International Top IT Vendors.

Objectives and goals:

The company is focused on the distribution of the Top International Industrial
Brands.

M.A.S. EGYPT as a distributor of HP products which cover the full range of
desktop and laptop computers, servers, work stations, and storage systems,
Printing and Imaging solutions and its supplies which almost 75% of M.A.S
business.

The company believes that the propriety design of these products enables it to
provide customers with high performance, cost effective products and it is
responsible for its high rate of growth and its leader- ship in the market it
serves.

Distribuion channels:

M.A.S Egypt markets the above mentioned products to business users all over
Egypt through a variety of distribution channels, including computer
distributorsand dealers.

The company’s sales staff is responsible for relationships with existing
distributors and dealers and developing new distribution channels.


M.A.S Egypt competes in the sales of all global products on the basis of
several
factors including high performance repair program, marketing and access
distribution channels, customer service and price.

New Markets:

Since 2002, M.A.S Egypt began to focus on retail business where we have
proven a great success with largest retail, hypermarket & Universities in Egypt

Rewards:

On Gitex 2008 M.A.S. EGYPT took the award of the best distributor for HP on
Egypt & Levant.

Growth:

Total business in year 2010 was 450 Million L.E

M.A.S. Egypt has YOY growth of 30% which is a high rate of growth and it was
achieved due M.A.S. dedicated Team.

Branches:

M.A.S Egypt has 4 branches & each is appended by a service center &
warehouses.

Giza-Egypt
Tel.: +(202) 33381250 (15 Lines) - +(202) 33370674 - +(202) 33376689
Fax: +(202) 374939862

Service Center:

Alex Branch & Service Center:
9 Dr. Sayed Fahmy Street, El Hoda Tower
Semouha – Alexandria - Egypt
Tel.: +203 4289302 +203 4289303 +203 4282354
Fax: +203 4258998

3^rd branch is in Sharm El sheikh

Sharm El Sheikh Branch and Service Center
Naama Bay Sharm El Sheikh
Tel: 069 602220 - 069 602230

4th branch is in Assiut

Assiut Branch and Service Center
17 El Galaa Street, Assuit.
Tel: 088 2321315 - 088 2321325

Fax: 088 2321301

Work Team:

M.A.S. Egypt has over 120 employees between sales, presales, finance and
technical engineers to cover the market and to assure its focus on its line of
business.

M.A.S. stability of business is the main reason why we have employees
working
for us now for more than 6-7 years; each having good knowledge of the market
and knowing almost every reseller & retailer history and background by heart.

Customer service:

Support is absolutely a key attribute in the decision-making process for our
commercial customers. As customer expectations continue to rise, HP’s
process
execution has to be better than ever. Excellence in Service Operations
certification helps ensure we are driving best practices in the industry

Service center:

Our service centers, customer care and after-sales-service are setting the
standard for the industry.

M.A.S. Egypt geographical penetration and its value added services in the form
of service center to the channel make it one of the largest & respectable
distribution companies in Egypt.

In-Store repair workflow:

When a machine comes in, it is checked into our service queue. In a maximum
of 1 business day the technician will call the client with a full diagnosis. If the
problem is completely covered by HP Warranty; no charges will be involved
and the problem will be solved within 2 working days. If the problem is not
covered under warranty, the technician will give him a full repair estimate
including parts and labor. If he declined the repair, he will take back his
machine. If he approves the repair he will pay for parts, labor and the
diagnostic fee is waived.
Once the repair is completed he will be called to pick up his machine.

Whole replacement process:

We are exclusively offer the whole product replacement process during 30
days from purchasing date in case of presence of any manufacturing defects.

Spare parts:

All spare parts needed are available and in stock in our warehouses, otherwise
it will be available within 5 working days.

About HP corporate:

HP is a technology company that operates in more than 170 countries around
the world. We explore how technology and services can help people and
companies address their problems and challenges, and realize their
possibilities, aspirations and dreams. We apply new thinking and ideas to
create more simple, valuable and trusted experiences with technology,
continuously improving the way our customers live and work.

No other company offers as complete a technology product portfolio as HP. We
provide infrastructure and business offerings that span from handheld devices
to some of the worlds most powerful supercomputer installations. We offer
consumers a wide range of products and services from digital photography to
digital entertainment and from computing to home printing. This
comprehensive portfolio helps us match the right products, services and
solutions to our customers specific needs.

Fast facts:

· HP was founded in 1939.

· Corporate headquarters are in Palo Alto, Calif.
· Meg Whitman is president and CEO.

· HP is among the worlds largest IT companies, with revenue totaling $118.4
billion for fiscal2008.

· HPs 2009 Fortune 500 ranking: No. 9.






Technology leadership:

HPs three business groups drive industry leadership in core technology
areas:

· The Personal Systems Group: business and consumer PCs, mobile computing
devices and workstations

· The Imaging and Printing Group: inkjet, LaserJet and commercial printing,
printing supplies, digital photography and entertainment

· The Technology Solutions Group: business products including storage and
servers, EDS, managed services and software


Growth:

HP is focused on three technology shifts that have the power to transform our
customers lives and businesses.

· Next-generation data center

· Always on, always connected mobile computing

· Ubiquitous printing and imaging